"I have had the fortunate experience of seeing Dr. Sylvie Morin’s expertise first hand, both as a patient of hers and as a practitioner working under her mentorship.
As a patient, I experienced the genuine care and concern for her patients, that alone can keep a patient coming in. Dr. Sylvie devotes time to you individually, every treatment. Seeing the behind the scenes hustle and bustle of the office, you would never guess that in the treatment rooms. She is calm, collected, and caring. You feel that you are the only patient in the office.
As a practioner, I have learned quite a bit from observing Dr. Sylvie’s methods.
1) I have learned to make sure the patient is scheduled for their next visit before leaving the office. In no way does this come across as forced, but there is a mild urgency to this expressed to the patient because the schedule does fill up quickly and they want to ensure they get their next visit in.
2) A follow-up call to a patient, regardless if they are a new patient or existing patient going through a new symptom, goes a long way. This reiterates once again, the genuine concern for her patient’s well-being, helps to hone in on the patient’s conditions, and increases doctor-patient report. Patient’s feel cared for and it is a huge difference that takes just a few minutes of time. Implementing this myself, I have noticed an increase in patient retention and follow-up visits."
